Privacy Policy
Last updated: 12 August 2026
Wonder Executive Image attaches particular importance to protecting your personal data and respecting your privacy.
This Privacy Policy explains what personal data may be collected when you use www.wonderexecutiveimage.com, why it is used, who may receive it, how long it may be retained and what rights you have.
It applies in particular to contact forms, the professional image diagnostic, newsletters, appointment scheduling and audience measurement tools used on the website.
1. Data Controller
The controller responsible for the processing of personal data collected through the website is:
Wonder Executive Image
Image and communication consultancy
47 cité du Soleil
L-3229 Bettembourg
Luxembourg
Registration number: A43678 – Luxembourg Trade and Companies Register
Email: laurence@wonderexecutiveimage.com
Website: https://www.wonderexecutiveimage.com
2. Personal Data We May Collect
Depending on how you use the website, Wonder Executive Image may collect the following categories of personal data:
first name and surname;
email address;
information provided through a contact form;
information required to schedule an appointment;
answers provided in the diagnostic or questionnaire;
the profile or result calculated following the diagnostic;
information contained in exchanges with Wonder Executive Image;
technical data relating to your use of the website, such as IP address, browser type, device, pages visited and connection data, within the limits permitted by applicable law;
information relating to your consent or objection to certain communications or cookies.
Wonder Executive Image does not ask you to provide sensitive personal data through its forms or questionnaires. Please do not voluntarily provide medical, political, religious or other particularly sensitive information where it is not necessary.
3. Professional Image Diagnostic
When you request access to the diagnostic available on the website, we collect in particular your first name, surname and email address.
This information is transmitted to the questionnaire so that your answers and result can be associated with your request.
Your questionnaire answers are used to determine a personalised profile or result based on the answers you provide.
The purposes of this processing are to:
provide access to the diagnostic you requested;
record your answers;
calculate your result;
provide content and recommendations corresponding to your profile;
ensure the technical and statistical monitoring of the diagnostic.
The legal basis for this processing is the performance of measures taken at your request in order to provide the requested service.
The diagnostic does not result in any decision producing legal effects concerning you or similarly significantly affecting you. Its result is provided for information purposes and does not replace an individual assessment carried out by a professional.
4. Welcome Emails, Advice and Newsletter
Following the diagnostic, you may choose to receive by email:
a welcome message;
advice relating to professional image, visible leadership, posture or communication;
information about Wonder Executive Image’s content and services;
the Wonder Executive Image newsletter.
These editorial or marketing communications are sent on the basis of your consent.
Your consent is optional and may be withdrawn at any time.
Every marketing email contains an unsubscribe link.
You may also request to unsubscribe by contacting:
laurence@wonderexecutiveimage.com
Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.
Refusing marketing or newsletter communications does not prevent you from accessing website features or the diagnostic where those communications are not necessary to provide the requested service.
5. Contact Forms and Information Requests
When you contact Wonder Executive Image through the website or by email, the information you provide is used to:
respond to your request;
provide the information requested;
prepare a commercial proposal where applicable;
arrange a discussion or service.
Where your request relates to a potential service or professional project, processing is necessary in order to take steps at your request prior to entering into a contract.
For other enquiries, processing is based on Wonder Executive Image’s legitimate interest in responding to people who contact it.
6. Appointment Scheduling with Calendly
Some pages of the website allow you to schedule an appointment using Calendly.
When you use this service, Calendly may process certain personal data, including:
your name;
your email address;
appointment date and time;
answers you may provide to questions when booking;
technical information necessary for the service to operate.
These data are used to arrange and manage your requested appointment.
The legal basis is the performance of steps taken at your request prior to entering into a contract or, where the appointment relates to an existing engagement, performance of the contractual relationship.
Calendly acts as a technical service provider for personal data processed on behalf of Wonder Executive Image and may also process certain information for its own purposes in accordance with its own privacy notice.
7. Audience Measurement with Matomo
Wonder Executive Image may use Matomo Analytics to better understand how the website is used and to improve its content, user experience and performance.
Depending on the configuration used, Matomo may process information relating to your use of the website, including:
pages visited;
duration of visits;
device and browser type;
approximate source of the visit;
certain technical information.
Where the Matomo configuration involves storing or accessing cookies or similar technologies that are not strictly necessary, these technologies are activated only after you have given your consent through the website’s cookie management tool.
You can change or withdraw your choice at any time using the cookie management tool available on the website.
8. Cookies and Similar Technologies
The website may use cookies or similar technologies required for its operation and, subject to your consent where required, cookies associated with audience measurement or third-party services.
Strictly necessary cookies may be used without consent where they are essential to provide the service requested.
Other cookies and similar technologies requiring consent are activated only after you have made your choice.
You may:
accept the relevant cookies;
refuse them;
change your choice at a later date.
External services embedded in the website, including Calendly, may also use their own technologies in accordance with their own terms and privacy notices.
9. Service Providers and Recipients
Personal data is accessible only to persons who need access for the purposes described in this Privacy Policy.
Wonder Executive Image may in particular use the following service providers:
Systeme.io
Used for contact management, registrations, email sequences and newsletters.
Tally
Used for the questionnaire and diagnostic. Questionnaire answers and information used to associate them with the participant may be stored through this service.
Calendly
Used for appointment scheduling and management.
Matomo
Used for audience measurement and website usage analytics.
OVHcloud
Used for website hosting and certain technical data.
Website technical maintenance provider
A technical service provider may occasionally access data where necessary for maintenance, security, backups or troubleshooting. Such access is limited to what is necessary to perform the relevant technical services.
These providers are intended to use personal data only within the scope of the services they provide, subject to any processing they carry out as independent controllers and which is described in their own privacy policies.
Personal data is not sold to third parties.
10. Transfers Outside the European Economic Area
Some providers or sub-processors may be established outside the European Economic Area or use infrastructure located outside it.
Where personal data is transferred to a country that does not benefit from an adequacy decision from the European Commission, Wonder Executive Image seeks to ensure that safeguards required under the GDPR are implemented, where applicable, including:
Standard Contractual Clauses approved by the European Commission;
an adequacy decision;
a recognised EU data protection framework;
other safeguards provided for under applicable law.
Tally states that form data is stored in Europe.
Calendly may involve international data transfers and provides contractual mechanisms for the protection of personal data, including Standard Contractual Clauses where required.
11. Data Retention
Personal data is retained only for as long as necessary for the purposes for which it was collected.
Wonder Executive Image applies the following retention policy:
Diagnostic and questionnaire
Diagnostic responses and associated results may be retained for a maximum of 24 months following completion of the diagnostic, unless you request earlier deletion or the data needs to be retained for longer as part of an ongoing client relationship.
Newsletter and marketing communications
Contact details are retained until you unsubscribe or withdraw your consent.
Following an unsubscribe request, limited information may be retained where necessary to demonstrate compliance with your objection or to prevent you from inadvertently being re-added to communications you have refused.
Prospects and contact requests
Information may be retained for a maximum of 3 years following the last active contact, unless a contractual relationship begins in the meantime.
Appointments
Appointment information may be retained for up to 24 months after the appointment, unless it becomes necessary for the management of a client relationship.
Clients, contracts and invoicing
Documents that must be retained to comply with accounting, tax or legal requirements may be archived for the period required under applicable law, which may in particular reach 10 years for certain accounting documents.
Audience measurement data
Analytics data is retained for a period proportionate to its purpose and configured so as to limit retention to what is strictly necessary.
12. Data Security
Wonder Executive Image implements reasonable technical and organisational measures designed to protect personal data against:
unauthorised access;
loss;
destruction;
alteration;
unauthorised disclosure.
These measures include securing administrative access, website updates, backups, technical monitoring and the use of secure HTTPS connections.
Although no information system can guarantee absolute security, Wonder Executive Image seeks to maintain a level of security appropriate to the nature of the data processed and the risks identified.
13. Your Rights
Under the General Data Protection Regulation, you may, subject to the conditions laid down by applicable law, have the following rights:
the right to receive information about the use of your data;
the right of access to your personal data;
the right to rectify inaccurate or incomplete data;
the right to erasure;
the right to restriction of processing;
the right to data portability where applicable;
the right to object to certain processing;
the right to object at any time to the use of your data for direct marketing;
the right to withdraw consent at any time where processing is based on consent.
To exercise your rights, please contact:
laurence@wonderexecutiveimage.com
To protect your personal data, Wonder Executive Image may request information reasonably necessary to verify your identity where there are doubts as to the identity of the person making the request.
14. Right to Object to Direct Marketing
You may object at any time to the use of your personal data for direct marketing purposes.
You may exercise this right:
by clicking the unsubscribe link included in marketing emails;
or by emailing laurence@wonderexecutiveimage.com.
Your request will be processed as soon as reasonably possible.
15. Complaint to the CNPD
If you believe that the processing of your personal data does not comply with applicable data protection law, you have the right to lodge a complaint with the Luxembourg supervisory authority:
Commission nationale pour la protection des données – CNPD
Luxembourg
Information on how to submit a complaint is available on the CNPD’s official website.
We nevertheless encourage you to contact Wonder Executive Image first at laurence@wonderexecutiveimage.com so that we can review and address your concerns.
16. External Links and Services
The website may contain links to websites or services operated by third parties.
Wonder Executive Image does not control their personal data practices. When you access a third-party service, its own privacy policy applies.
We recommend reviewing that policy before providing personal information.
17. Changes to this Privacy Policy
Wonder Executive Image may amend this Privacy Policy to reflect:
changes to its services;
additions or removals of service providers;
technical changes;
legislative or regulatory developments.
The “Last updated” date at the top of this page identifies the version currently in force.
Where a material change significantly affects the way personal data is used, appropriate information may be provided.
18. Contact
For any question about this Privacy Policy, your personal data or the exercise of your rights:
Wonder Executive Image
47 cité du Soleil
L-3229 Bettembourg
Luxembourg
Email: laurence@wonderexecutiveimage.com
